Shipping and Delivery Policy    
 

At Novavesture, operated by Pikstreet Commerce, we are dedicated to providing customers with a smooth, reliable, and hassle-free shopping experience.  

For the purpose of this policy:  

• “We,” “our,” and “us” refer to Pikstreet Commerce   
   
• “You,” “your,” and “user” refer to customers placing orders on our platform  

By placing an order, you acknowledge and agree to the terms outlined below.   

Delivery Coverage  

• Orders are delivered to all eligible and serviceable pin codes within India   
   
• International shipping is currently unavailable  

Order Processing  

• Orders are usually processed within 1–2 business days after confirmation   
   
• Processing times exclude weekends and public holidays   
   
• Once processed, a confirmation email with complete order details is sent to the registered email address  

Estimated Delivery Time  

Standard delivery typically takes 3–8 business days, depending on the delivery location and courier partner availability.   

Unsuccessful Delivery Attempts  

Delivery may fail due to:  

• Incorrect or incomplete delivery address   
   
• Recipient unavailable at the delivery location   
   
• Refusal to accept the shipment at the time of delivery  

Action in such cases:  

• The shipment will be returned to our warehouse   
   
• Customers may contact support to arrange a re-dispatch  

Damaged or Lost Shipments  

• Damaged Deliveries:  Contact our support team within 48 hours of delivery and provide clear photographic evidence   
   
• Lost Shipments: If an order is lost during transit, a replacement or refund will be processed after verification with the courier partner  

Customer Support  

For questions, concerns, or assistance regarding shipping and delivery, please contact us at: pikstreetcommerce@gmail.com.  

We are committed to ensuring that every order reaches you safely, on time, and without inconvenience.